FAQs

All Stars Bingo  Frequently Asked Questions

All Stars Bingo Frequently Asked Questions

What age do I have to be to play on the Bingo site?

You must be at least 18 years of age to register & play at all Bingo sites.

How many online bingo sites are there?

There are hundreds of online bingo sites. Our team knows at least 200 of them.

What are the best bingo sites?

The player decides which bingo site works better individually for him/her. Read bingo site reviews and check the best bingo sites to win on listings to find your own best bingo site.

How to win online bingo games?

One of the tips is to play when fewer players are in the game online. Additionally, you can get profit from some nice bingo bonuses that you can get when you join another bingo site!

Do I have to download anything?

On most Bingo sites no download is required. Nowadays, you only need to register, verify your account via email, log in and click the Play button to launch the game.

How do I log in to the Bingo site account?

Make sure you have verified your account by clicking the link in the welcome email sent to your registered email address. Then just enter your username and password at the top of the homepage to log in to your account.

How do I know the games are fair?

The online Bingo site has to be fully licensed and regulated by the UK Gambling Commission or the Alderney Gambling Control Commission under the laws of Alderney. This is how you know that they adhere to their strict regulations on fair gaming. The random number generator has to be independently checked to ensure every number called and so every game outcome is totally random.

Technical Problems

Why isn’t the game loading?

We recommend you use Google Chrome as your browser, you can use this on your Mobile Device, Tablet, PC, or Laptop. You can also clear your browsing history as well as your cache and cookies. If you still have problems, try restarting your computer and reloading the game.

What happens if I lose my internet connection during a game?

You may not see the gameplay out, but rest assured that your tickets will remain in play for that game, you will still be able to win the game, and any winnings due to you will still be credited.

Why does the game pop-up not open?

If you have pop-up blockers running on your computer, these may block the game pop-up window. Try turning off the pop-up blocker or setting it to always allow pop-ups on the Bingo site as prompted.

Instant Games

How do slot games work?

Select the number of lines you would like to bet on, and the amount you would like to bet on each line. Click Spin or Bet to set the reels spinning. All win lines are read left to right and you will only win on these lines if the matching symbols are on consecutive reels with the first being on the reel on the far left (unless specified in the paytable).

What are multiline slots?

Multiline Slots are slots where it is possible to bet on multiple lines. As such, different paths across the reels can result in a win. Win lines are shown when selecting the number of lines you wish to play.

In-Game

How do I buy tickets in Bingo?

Enter one of the online Bingo rooms and click the ticket once to select it, then click the ‘buy selected’ button above the tickets to purchase those you have selected. You can also use the quick-buy feature by selecting from set options as to a number of strips or tickets within the quick-buy box and then clicking the ‘buy selected’ button to purchase.

How much do the games cost to play?

Bingo ticket prices vary from 1p to £1 each. The ticket price is indicated in the top right corner of the screen.

Quiz games are free to play for any qualifying players (using an initial free live room pass or having qualified for unlimited play by making a deposit to your account).

How do I win the progressive jackpot?

  • Both 75 and 90 ball bingo have their own progressive jackpot. This can be seen at the top of your game’s screen in the top left-hand corner.
  • The progressive jackpot is won when a player calls bingo and wins the full house prize within a fixed number of ball calls – this varies for bingo type:
  • 90 Ball Bingo – win the full house within 44 ball calls
  • 75 Ball Bingo – win the full house between 26 and 34 ball calls or less (dependant on the pattern)
  • If nobody calls bingo within the set number of balls, the progressive jackpot rolls over to the next game and continues to grow until it is won.

How do I know if I have won?

All cash wins are paid automatically into your playing account.

How do I turn the sound off?

Click the Speaker symbol inside the game room next to the Options button.

My Account

How do I check my game history?

Click on Game History (usually in the left-hand menu) in your account area.

What are Loyalty Points? How can I win them & how can I redeem them?

Loyalty Points are awarded for chat game wins and given as prizes on special promos & games. They can be redeemed for bonus funds, which can be used to purchase bingo tickets/cards.

How do I make a deposit?

Click the banking button in the lobby or game room and follow the instructions on the screen, or click the ‘Make a Deposit’ from the account options on the left-hand side when you log in to your account.

How do I make a withdrawal?

Click the banking button in the lobby or game room and follow the instructions on the screen, or select ‘Make a Withdrawal’ from the account options on the left-hand side when you log into your account.